Policies
Check-Ins
Check-in times are from 4:00-600 pm to allow sufficient time to clean.
Please contact us if you need to arrive later than 6pm, and prior arrangements for a
self check-in can be made
Self Check-Ins
Self Check-in is available to all guests upon request, and will be used in the event that arrival during regular check-in times cannot be met.
We request that guests make us aware of arrival times in advance so the check-in process can go as smooth as possible for you
Check-Outs
Check-out time is by 11am. We cannot accommodate late check-outs and appreciate your attention to this so our limited staff has adequate time to prepare to the room for future guests.
Rates & Occupancy
~Two-night minimum stay required
~Rates are subject to a 9% Maine State Lodging Tax, and include double occupancy.
~Each room must have a guest 18 years of age or above.
~ All rooms except Deer and Moose Cottages have a maximum occupancy of 2 persons
~Deer Cottage and Moose Cottage have a maximum occupancy of 3, with an additional $50 fee for the 3rd guest.
~Rates include: Breakfast daily (served from 8:00-9:30 am), free WIFI, & afternoon refreshments
Deposit
A deposit payment is required to confirm your booking.
Stays less than 3 nights require full payment at time of booking.
Stays of 3 or more nights require a minimum of 50% deposit with the balance charged 30 days prior to first nights' stay.
Payments
All Major Credit Cards, Personal Checks, Travelers Checks and Cash are accepted.
Pets
Dogs are welcome only in the Sunset Pines Cottage. Please contact us to make arrangements if you'd like to bring your dog. The Innkeepers have one dog on-site.
Important Tidbits
~ For the comfort and health of our guests, we offer a completely smoke-free environment. (This includes electronic and other devices)
~ We reserve the right to refuse service for any reason, including but not limited to: exceeding maximum occupancy limits, not meeting age requirements for guests, disrespectful or reckless behavior
~The Inn at Bay Ledge is not responsible for lost or stolen personal items and valuables.
~We offer free on-site parking at your own risk.
~A Tesla and EV charging station is available to Inn guests only.
~We cannot accommodate RV’s or trailers
Cancellation Policy
With no restrictions in place for the State of Maine at this time we are assuming that our guests booking are comfortable with traveling during the pandemic and are up-to-date on the area's travel restrictions.
As a boutique, family-run inn,
cancellations have a large impact on us.
Cancellations at least 30 days prior to your first nights' stay will be refunded less a $50 fee. Cancellations less than 30 days prior will not be refunded.
Day-of cancellations, partial cancellations, or early departures will not be refunded.
Travel Insurance
We realize that cancellations are often beyond your personal control. For this reason we recommend purchasing travel insurance for peace of mind. Many companies cover 90 – 100% of your expenses should you need to cancel your reservation.
